Effective Date: January 1, 2023

1. Definitions and Interpretation

In this Privacy Policy:

  • Account: means an account required to access and/or use certain areas and features of our Site.
  • Cookie: means a small text file placed on your computer or device.
  • Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

2. Information About Us

  • Company Name: Voytex
  • Registered Address: Wembley, London, UK
  • Website: www.voytex.uk
  • Social Media: Voytex B2B Trade Portal & Marketplace for Exporters & Importers UK/Poland

3. Scope of This Privacy Policy

This Privacy Policy applies only to using our Site, services, and official social media profiles.

It does not extend to any websites linked to our Site.

4. What is Personal Data?

Personal data refers to our information about an identified or identifiable natural person representing a business entity.

5. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have rights including:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object
  • The right to data portability
  • Rights related to automated decision-making

6. What Data We Collect

We may collect:

  • Full Name, Job Title, Contact Information
  • Company Name and Details
  • Order History and Preferences
  • Social Media Identifiers
  • Browser Data and Analytics Information

7. How We Use Your Data

We use your data to:

  • Manage accounts
  • Respond to inquiries and orders
  • Improve our services
  • Customize user experience
  • Send marketing communications (with consent)

8. Data Retention

Data is retained for 7 years unless longer retention is required by law.

9. Data Storage and Transfers

Data is securely stored within the UK.
Any data transfer outside the UK is conducted with appropriate safeguards.

10. Sharing Data

We do not sell your personal data.
We may share data with trusted third parties strictly for operational purposes.

11. Controlling Your Data

You may access, amend, or request deletion of your data by contacting us directly.

12. Obligatory Data Disclosure

Providing personal data is optional for browsing but mandatory for account registration and placing enquiries/orders.

13. Access to Your Data

You may request access to your data by submitting a Subject Access Request (SAR).

14. Use of Cookies

We use cookies for service improvement and marketing purposes.
Consent is requested upon first visit to our Site.

15. Contact Details

  • Email: contact@voytex.uk
  • Phone: 0044 7922145576
  • Address: Wembley, London, UK

16. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our Site.

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